Billing and Payments

 Property Tax - Due Dates and other Billing Information

• Interim tax bills are mailed February and is payable in two instalments which is the last business day in February and the last business day in May.
• Final tax bills are mailed in August and are payable in two instalments which is the last business day in August and the last business day in November.  Should there be any local improvement charges, miscellaneous charges or special area rates, they will be applied on the final tax bill.
• Supplemental tax bills where there is a change to a property will be mailed out as soon as the information becomes available from MPAC.
• Failure to receive a property tax bill does not excuse one from the responsibility of payment of taxes nor relieve one from the liability of penalty of late payments.
• Property Tax Billing and Collections Policy

 Property Tax - Payment Options

 Pre-authorized Payment Plan

• Sign up for 11 monthly pre-authorized payment withdrawals on bill due dates 

Telephone, Internet Banking or ATM

• It is important to use the 19 digit roll number when making a payment
• Please allow 3-5 business days for processing

Municipal Office

• Payments in person at the Municipal Office are accepted by cash, debit or cheque
• A mail slot is located at the side of the building on Mary Street for payments being made after business hours.  Please remember to provide your address or roll number with your payment (we strongly recommend that you do not leave cash in the drop box)

In Person at Financial Institution

• During institution's regular business hours

Mail

• A receipt will only be provided if requested and the entire tax bill is enclosed with and a self-addressed stamped envelope

Mortgage Company

• If taxes are to be paid by a mortgage company, the bill should be forwarded immediately to the appropriate mortgage company

Payment by Cheque

• Please make all cheques payable to The Municipality of Dutton Dunwich

• A fee of $50.00 will be applied to your account for any cheque returned by your bank

Late Payments

• Late payment charges are at a fixed rate of 1.25% per month and will accrue on unpaid balances beginning on the first day of default and every 30 days thereafter.
• Failure to receive a property tax bill does not excuse one from the responsibility of payment of taxes nor relieve one from the liability of penalty of late payments.

 Property Tax - Moving?

• There is no need to contact us if you are moving, unless you require a tax bill. The tax account (roll number) stays with the property

• Please contact your lawyer for any tax adjustments between owners

• Moving to a new-construction home? Remember to plan for a future Supplementary Tax Bill  in your budget

Water and Wastewater - Due Dates and other Billing Information

• Residents receive Water Bills through regular mail unless requested to receive paperless billing via email
• Water Bills are mailed out on a quarterly basis in December, March, June and September
• Failure to receive a water bill does not excuse one from the responsibility of payment of taxes nor relieve one from the liability of penalty of late payments
• Water and Wastewater Billing, Payment and Collections Policy

Water and Wastewater - Payment Options

Pre-authorized Payment Plan

• Sign up for equal monthly pre-authorized OR quarterly pre-authorized water bill payments

Telephone, Internet Banking or ATM

• It is important to use the water account number when making a payment
• Please allow 3-5 business days for processing

Municipal Office

• Payments in person at the Municipal Office are accepted by cash, debit or cheque
• A mail slot is located at the side of the building on Mary Street for payments being made after business hours.  Please remember to provide your address or roll number with your payment (we strongly recommend that you do not leave cash in the drop box)

In Person at Financial Institution

• During institution's regular business hours

Mail

• A receipt will only be provided if requested along with and a self-addressed stamped envelope

Payment by Cheque

• Please make all cheques payable to The Municipality of Dutton Dunwich

• A fee of $50.00 will be applied to your account for any cheque returned by your bank

Late Payments - Water and Wastewater

• Payments for water and wastewater received after the specified due date will be considered late and the penalty as specified by the User Fee Bylaw will be applied to the account.
• Penalties added to the water and wastewater account that remain unpaid are subject to penalty in the same manner as metered water and wastewater and water and wastewater fixed charges.

• It is the responsibility of the customer to monitor monthly payment plans to ensure their account is not carrying a large balance owing or a large credit.

Water and Wastewater - Moving?

• Please advise the billing department of any change in name or address, billing address, telephone number or email address (for emailing purposes)
• Allow for 48 hours advance notice when requesting your final meter reading

Water and Wastewater Rates

The Municipality's Drain Assessment Billing, Payment and Collection Policy ensures an effective and efficient collection of monies owed to the Municipality. This policy will also provide consistency and fairness to the residents of Dutton Dunwich.